🤔 Frequently Asked Questions

Table of Contents

Scaling & Performance

What are WeWeb's limits?

When it comes to building the frontend of your application, you should enjoy total design freedom. You need a platform that lets you create a precise UI, together with front-end logic of any complexity.

Regular no-code platforms come with limitations that make it difficult to integrate the front-end as a programmer would do. WeWeb is a visual abstraction to code. It lets you visually create the front-end you need and writes clean standard code behind the curtains. Therefore, anything you can do in a regular programming language (PHP, Javascript, etc.) you can do in WeWeb.

Can I scale my frontend with WeWeb?

Yes. With WeWeb you don’t need a DevOps because we handle all the complexity for you. When you publish your project, we automatically:

  • build your app using CodeBuild,
  • pre-render static pages, and
  • send the app to AWS cloudfront CDN.

For every project, we provide a stable, scalable environment on top of AWS (S3 and CloudFront).

What if I need more capacity outside my plan?

We've structured our Scale plan to be optimized for the products we see most often. However, should you need more capacity outside of this plan, whether it be file storage, projects, team seats or custom development, you can contact sales.


Can WeWeb build my backend?

No. WeWeb only handles your entire frontend, which consists of HTML, CSS & Javascript as a hosted platform. You can link your WeWeb frontend to the backend of your choice or with one of our preferred backend solution providers like Xano and Airtable.

Does WeWeb work with other no-code backend tools?

Absolutely. We built WeWeb with the idea that it would seamlessly integrate with other popular and up and coming no-code tools. Please visit Connect to a Backend for more information.


Who owns my data?

You own your data. This also include any data that your users might upload unless your agreement with them specifies otherwise.

Can I move my frontend code off WeWeb?

No. Since WeWeb's system creates and hosts all your project frontend development code with a simplified no-code methodology, moving your business logic can potentially break and render your project inoperable.

Can I export my data?

Data export is not included in regular plans but can be provided to Enterprise customers. You can contact sales to discuss your specific needs.

Can I import my HTML & CSS to WeWeb?

You can add custom code at project, page, and element level in WeWeb. You can also import custom Vue.js and React components in your projects, directly from your Github account. However, you will not be able to import a full web-app into WeWeb from code or other no-code tools.

Can I migrate my frontend from another FaaS (Frontend as a Service) provider?

We currently do not have a way to import or migrate a frontend from another provider. This is largely because the infrastructure and format can drastically differ.


Can I make an External API request in WeWeb?

Yes. You can access and process an external API Endpoint with WeWeb. This can be found within the Data menu.

How do I schedule a recurring API request?

It is not possible to schedule recurring API requests in WeWeb. Background Tasks are typically tasks you would run in your backend, not in your frontend.


Can I see the code that my WeWeb frontend is being hosted on?

Yes, you can see the code generated in your console and, for enterprise customers, we can provide the code of the application created on WeWeb. However, you won’t be able to access the code of your project in your editor and live edit it.


Will the Marketplace have templates that I can use to start my frontend with?

Yes, we are very excited to begin releasing templates for our users to use for their projects. We have many useful and exciting templates on our roadmap. We are also planning to open the Marketplace to our users so that they can build their own templates and offer them to other users.

Can I develop an extension or template and sell it on the WeWeb Marketplace?

Allowing our users to develop extensions and templates for the Marketplace is on the roadmap. Please contact us in the chat to let us know what you'd like to build and we will inform you when the Marketplace is open.


How much will WeWeb cost and how do I upgrade?

Pricing depends on which plan you choose. For detailed information on the cost of each plan and what is included, please visit https://weweb.io/pricing. In order to upgrade, please visit the Billing page in your WeWeb dashboard and select "Upgrade"

What is the Basic & Advanced Roles & Permissions?

The Basic Roles & Permissions means that every authenticated user will have access to the same pages and app functionalities. The Advanced Roles & Permissions means that you can have different user groups with different permissions, so you could have an Admin role separate from Premium roles for example.


Can I put a hold on or pause my account?

If you need to put a hold on things by canceling your subscription and wish to come back later, WeWeb can preserve your data for up to 90 days from the end of your subscription. You must contact support to do so. After you cancel, you will not be able to access your workspace. When you are ready to come back, you must contact support again and re-initiate payment on your subscription to access your workspace. After the 90 day grace period your data and workspace could be lost and you may have to start over from scratch.

Can I get a refund on my paid plan?

WeWeb does not allow refunds of any kind on its monthly paid plans. You can choose to cancel your subscription at any time from the Billing page.


Can I satisfy HIPAA Compliance while using WeWeb as my frontend?

Yes. If you use a HIPAA compliant backend and call it through our REST API plugin, in dynamic mode, your data will not transit through our product, making the whole project HIPAA compliant.

Will my data transit through your infrastructure?

It depends on the Data Source and Collection Mode you choose.

With the Airtable plugin, we need to keep your API key in a safe place, a specific backend we built for Airtable. In that case, your data will transit through our backend.

With the REST API and GraphQL plugins, in dynamic mode, your data won’t transit through our infrastructure, thus satisfying security requirements. If you use these plugins in static mode, then we will pre-render static pages with your data and deploy them on AWS cloudfront CDN. In that configuration your data will be hosted on our infrastructure.


Does WeWeb work with Agencies?

WeWeb began as a web agency. So we know what clients want with regards to projects. Our objective is to simplify the frontend development process while saving tons of money and time to complete each project.  We also have a plan specifically tailored towards dev shops, freelancers and agencies. Contact sales to discuss your specific needs.

Can I collaborate with others on a project in WeWeb?

Yes. Development can work better if a team is involved. Depending on which package you're subscribed to, you can grant access to other teammates to your instance and work simultaneously on a project together.

Custom Development

Can I create a custom plan with WeWeb?

Yes. This can be done by contacting us and inquiring about our custom enterprise setup.

Can I hire a WeWeb expert to help develop my custom frontend?

Yes. Please book a call with us to discuss your specific needs.


How and where is WeWeb hosted?

All our infrastructure runs on AWS, in Northern Virginia. Every project built with WeWeb is deployed on AWS Cloudfront (CDN).

Can I host WeWeb "on-premise?"

Typically no. However, this can be done with an Enterprise setup. Contact us today to inquire.

Last modified on

April 8, 2022